Get in Touch
Have questions about SQL Monitor? Need help with deployment? Want to discuss enterprise support? We're here to help.
Send us a message
We'll get back to you within 24 hours. For urgent issues, please use GitHub Issues.
Email Us
Send us an email for general inquiries or enterprise support
info@servicevision.netResponse time: Within 24 hours (business days)
GitHub Issues
Found a bug? Have a feature request? Open an issue on GitHub
View Issues →Community Support
Get help from the community through GitHub Discussions
Join Discussions →Enterprise Support
Need priority support, custom development, or training?
Our Enterprise Support plan includes:
- •Priority email & Teams support
- •Custom dashboard development
- •Migration assistance
- •4 hours of training per year
- •99.9% uptime SLA
$1,500/year (vs. $27k-$37k commercial solutions)
Common Questions
How quickly can I expect a response?
We respond to all inquiries within 24 hours during business days (Monday-Friday). Enterprise Support customers receive priority response within 4 hours.
Can you help with migration from SentryOne or Redgate?
Yes! We offer migration assistance as part of our Enterprise Support plan. We'll help you transition from commercial monitoring solutions to SQL Monitor, including dashboard recreation and custom development.
Do you offer training sessions?
Enterprise Support includes 4 hours of training per year. We cover deployment, dashboard customization, query optimization, and best practices. Additional training can be purchased separately.
What if I need custom features or dashboards?
Custom development is available for Enterprise Support customers. We can build custom dashboards, integrate with your existing tools, or add new monitoring capabilities specific to your environment.